So I've just been released from a 10wk "temporary restriction" - I was told (about 15 x) my account was permanently closed, and there is little I now don't know about the process!
1. If you live near an actual LinkedIn office, DO NOT raise a support ticket, but go in person instead - THIS is how to get the fastest response and if you've already raised a ticket, you ruin this!
2. If 1) is not possible, go onto X and get them to raise a support ticket for you - quickest route
3. If they still won't put you back on as they wouldn't with me, raise several tickets until they tell you why if they're withholding that info
4. If that doesn't work, email Ryan Rosslansky (yes, that really is effective)
5. Do your research - if you are legally entitled to be on the platform, write to their lawyers - I did, and at that point they responded within hours and restored my account.
I am very fortunate that I was originally a lawyer before becoming a LinkedIn consultant so I was able to put a case together. FYI, the LinkedIn Ts and Cs are not above the law, as their customer support will have you believe.
Hi Melanie, thanks for these tips! Do you think they mean automation tools like Hypefury and Taplio? That was my first thought. Justin Welsh and so many others built their businesses with automation, so it makes sense. I’m guessing this is probably more a reaction to all the fake AI comments on LinkedIn. What do you think?
If only LinkedIn humans recognise what you bring to the platform, Melanie - they sometimes protect bad profiles and then pick advocates in our industry like ourselves.
Good idea with the office - my work location was just next door for 3 years when I worked at Hootsuite... I often went there.
Excellent summary to foster good behaviour against laziness or the common topic of using AI commenting tools. Besides violating the LinkedIn Terms of Service, there is a damage reputation. Fake comments in the view of real humans is just bad - I lost my respect to those people.
I do believe there is a lot of ignorance due to the mass automated companies selling their services. Most folks don't even know that it breaks the user ageement.
Agree - and in general I like if companies value compliancy over dollars. Too often the LinkedIn jail happens without a real reason or violation though.
So I've just been released from a 10wk "temporary restriction" - I was told (about 15 x) my account was permanently closed, and there is little I now don't know about the process!
1. If you live near an actual LinkedIn office, DO NOT raise a support ticket, but go in person instead - THIS is how to get the fastest response and if you've already raised a ticket, you ruin this!
2. If 1) is not possible, go onto X and get them to raise a support ticket for you - quickest route
3. If they still won't put you back on as they wouldn't with me, raise several tickets until they tell you why if they're withholding that info
4. If that doesn't work, email Ryan Rosslansky (yes, that really is effective)
5. Do your research - if you are legally entitled to be on the platform, write to their lawyers - I did, and at that point they responded within hours and restored my account.
I am very fortunate that I was originally a lawyer before becoming a LinkedIn consultant so I was able to put a case together. FYI, the LinkedIn Ts and Cs are not above the law, as their customer support will have you believe.
If you're innocent - fight!
Hi Melanie, thanks for these tips! Do you think they mean automation tools like Hypefury and Taplio? That was my first thought. Justin Welsh and so many others built their businesses with automation, so it makes sense. I’m guessing this is probably more a reaction to all the fake AI comments on LinkedIn. What do you think?
I think it is less AI comments and more automated connection requests, messaging and scraping data.
If only LinkedIn humans recognise what you bring to the platform, Melanie - they sometimes protect bad profiles and then pick advocates in our industry like ourselves.
Good idea with the office - my work location was just next door for 3 years when I worked at Hootsuite... I often went there.
Thanks for sharing this news.
Thank you for this critical announcement, Brynne. I’ll be sharing it widely.
Excellent summary to foster good behaviour against laziness or the common topic of using AI commenting tools. Besides violating the LinkedIn Terms of Service, there is a damage reputation. Fake comments in the view of real humans is just bad - I lost my respect to those people.
I do believe there is a lot of ignorance due to the mass automated companies selling their services. Most folks don't even know that it breaks the user ageement.
Agree - and in general I like if companies value compliancy over dollars. Too often the LinkedIn jail happens without a real reason or violation though.